When was the last time you made your team yawn?
Google research says forget conventional leadership traits, 'boring is best'
Yawn: boring bosses are best for business |
Conventional wisdom suggests that a good leader should be
dynamic and courageous, with a dash of charisma and a good turn of phrase.
Well, that most unconventional of companies, Google, has just released its
conclusions from some extensive research, derived from internal data and gleaned
from countless interviews with Google employees about what they feel makes a
good leader. Their conclusions are rather surprising, because the most
important trait that staff tend to appreciate in their leaders are none of
these things. What the Google employees
overwhelming suggest makes a good leader, is that they need to be ‘boring’ or,
more precisely, predictable.
These are interesting findings, but it is hardly surprising
that this is something that might be found at a business, such as Google, which
is staffed by teams of highly qualified technical experts and creatives. They
often respond best when they are allowed to have their own space and develop
whatever project they are working on without the interference of a manager.
Nevertheless, I do think that this research has some
validity, it was conducted in a very large and progressive business with a
significant sample size of data, although it would be interesting to see this replicated
across other types of organisation. It certainly ties in with recent research
relating to motivational psychology, where emphasis is placed upon the need for
autonomy, mastery and purpose. The
results of recent research and its application to business has been well presented
and popularised in the book, Drive,
by Dan Pink. However, I wonder whether such a trait has universal
relevance in other work environments and alternative situational leadership circumstances
or whether it is symptomatic of the Google workplace and other similar Silicon
Valley organisations. It would be worthy
of further study and research.
Anecdotally I have certainly felt more motivated in
situations where I was not micro-managed by an overzealous boss who was too
keen to involve themselves in the minutiae. My previous article about Steve Job, “Riding
the Shithead-Hero Rollercoaster”, suggested that Jobs firmly
believed that you had to allow your team to deliver and trust them to do so in
an environment in which they felt empowered to innovate and challenge. Although
it is clear that both Jobs - and someone like Jeff Bezos at Amazon - do encourage cultures where
confrontation is viewed as healthy to foster growth and development – something that
would seem at variance with the idea of predictability, which is something that
neither Jobs nor Bezos could be accused of.
Written by Will Trevor, Founder and Training Consultant at Windsor Training
Email: will.trevor@windsortraining.net
Picture Credit: "Sueño (9215495371)" by Juanedc from Zaragoza, España - SueñoUploaded by juanedc. Licensed under Creative Commons Attribution 2.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/File:Sue%C3%B1o_(9215495371).jpg#mediaviewer/File:Sue%C3%B1o_(9215495371).jpg
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