Tuesday 7 October 2014

"As You Like It": Getting Liked on Social Media

A jubilant Fernando Alonso gives a double thumbs up to the crowd after winning a grand prix.  The image represents the positive symbolism of the thumbs up icon and its association with positive approval, which has been appropriated by social media to signify approval of content.
How do we get someone to like what we are doing on social media? Is it the same in person as it is on social media or is there something else going on?

We all want to be liked, unless, of course, you are the Grinch or Kevin O’Leary on Shark Tank! But even they, or so we’d like to believe, use their abrasive and unlovable characters as a shield to the liking and approval that they really crave. The ‘like’ has become an important element of social media and it has evolved to signify, not just approval, but the fact that someone is viewing and engaging with our content, whether shared or authored. More importantly, it is a reasonable indicator that it is being read, whether fully or in part, and so it is also a useful metric as to whether your social media content is hitting the right audience.

Thumbs up

It is interesting that the iconography of liking is the ‘thumbs up’ symbol. It comes from the gladiatorial arena, where the thumbs down was considered to be the signal that the victor was being given the assent to dispatch the losing combatant. Some controversy surrounds the idea that the thumbs up, by default, meant that the loser was being granted life, but popular cinema has embraced that idea and so has wider society and particularly the world of social media. In some non-Western societies, however, the thumbs up varies from being offensive to positively vulgar. Nevertheless, the thumbs up seems here to stay and represents the fact that I virtually like what you have done or shared, regardless of its real origin or meaning.

What does the giver get out of it?

The giver, for want of a better term, is expressing their approval for the content that you produced or for something that you shared. It is also seems to be some form of agreement, because the giver is more likely to hit that ‘like’ button, if you have provided something that accords with their own pre-existing viewpoint or that they agreed with having read it. My evidence is anecdotal, albeit based upon my own experience, but posts and articles that are somewhat controversial seem to get lots of views and generate plenty of comments, but encourage fewer likes. Slightly more upbeat and positive messages seem to be more likely to encourage the reader to hit ‘like’.

The passive act of liking

Beyond just viewing the post on LinkedIn, liking is the most passive act in terms of responding to a post. Nevertheless, it does flag up on your timeline, and that of your connections and followers, and so it is a form of recommendation and in practice it plays a similar role to actually sharing the article. It is evident, however, that some followers will like your content without venturing further than the headline and the brief segment that appears on the timeline. It would seem that the motivation of the latter is in generating attention to their own content and profile, which is another strategy all together.

What does the receiver get?

Perhaps, to get slightly psychoanalytical for a moment - on the premise that ‘you are what you share’ on social media - we also take it as personal validation and acceptance of who we are. Getting liked makes us feel good about ourselves and our place in this virtual world of social media amongst a global audience of connections and followers, the vast majority of whom we will never meet in person. But I think I am getting too deep here and this is a post for another day.

"Likes bring attention to what we are sharing"

Likes bring attention to what we are sharing. The author sees their viewings increase and this leads to an upward spiral of likes and comments, which on LinkedIn will flag your content as interesting and relevant and should then see it picked up by the algorithms, from where we see it promoted more widely on Pulse. This leads onto a virtuous upward spiral of likes, comments and shares, until that post, which was originally read by a few of your regular followers, has now circled the globe to a worldwide audience.

How do I get more likes?

Mathematically it would be interesting to see what the correlation is between the number of views and the corresponding number of likes: logically the more views you get, the more likes! But that doesn’t help us. These are my recommendations for getting more likes:
  1. Stay away from controversy – write about things that make people feel good about themselves or that help them to achieve their goals. Controversial subjects may make for interesting reading and if it is comments you are after, you will probably generate more of these, rather than likes.
  2. Give the reader a call to action – ask them a question and invite their views on what you have been talking about. Engagement spans the passive to the active and so the more they are encouraged to respond, the more they will probably give you a thumbs up.
  3. Post regularly – if you develop a regular readership of followers, they will develop a predisposition to like and approve of your writing and your viewpoint. These fans will provide the early likes that will propel you up the virtuous cycle of likes, comments and shares.
  4. Share-ability - does the content have currency in terms of addressing a topic that is currently hot and worthy of sharing with your fellow connections. Is it something that you might share with your followers if you chanced upon it in your timeline?
  5. Tap into personal experience or expertise - followers like to feel that you are sharing something that has come from your personal experience or expertise, so if you can relate the points that you are making to anecdotes and stories, then the more your readers may relate to what you are saying and like the message.
If you've liked what I have written, well, you know what to do! Otherwise, what is it that makes you like something that you have seen or read on LinkedIn?
Written by Will Trevor, Founder and Training Consultant for Windsor Training: will.trevor@windsortraining.net
Picture Credit: By Mark McArdle from Canada (Fernando Alonso) [CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0) or CC-BY-SA-2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons

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